NDIS funded programs:
All NDIS-funded programs delivered by Juiced Up Groms are invoiced after each session has been facilitated. Invoices are issued following the completion of the session and are payable within 7 days of the invoice date.
Weather & Outdoor Programs
Many Juiced Up Groms programs are delivered outdoors as part of our movement and adventure-based model. In the event that weather conditions impact a scheduled outdoor session, we will:
Adapt the session to a suitable indoor environment where possible, or
• Facilitate a structured online session aligned with the participant’s goals
This ensures continuity of support and consistency in goal progression.
Further Information
For detailed information regarding:
Invoicing procedures
• Cancellation timeframes and non-attendance
• Weather-related adjustments
• Rescheduling processes
Please refer to our Service Agreement linked below
https://docs.google.com/document/d/1ORTqFsO3xBd3aGV1jfrfcVgU6E0nDVWZVOv-UBpb4OY/edit?usp=sharing
Schools, Centres and Vacation Care programs:
All pricing is based on a minimum charge. The applicable minimum will be clearly outlined in your booking confirmation.
Cancellations made within 21 days of the scheduled incursion date will incur a $250 cancellation fee. As incursions are planned and staffed in advance, late cancellations significantly limit our ability to reallocate resources or fill the booking. The cancellation fee helps offset the operational costs incurred as a result of the late notice.
If you have questions or require further information please contact us directly.
Ph: 0468 048 028